Understand
Worked example
Suppose 600 monthly transactions fall from 12 to 5 active minutes. That releases 70 hours. At $30 per loaded hour, capacity value is $2,100/month. With 0% cash realization and no other cash savings, realized labor savings are $0. If recurring cost is $500/month, net cash benefit is −$500 and there is no payback under these assumptions.
If a supported staffing or overtime change justified 40% realization, realized labor savings would be $840. Net cash benefit would be $340/month. With $12,000 implementation cost, simplified payback would be about 35.3 months. This still omits ramp-up, tax, financing, and unentered costs.
Apply
Capacity versus cash
Reassigned time can improve responsiveness or release capacity for other work, but it does not reduce cash expenditure automatically. Report capacity value and cash benefit separately. Avoid counting the same labor change again under 'other savings'.
Review
Use the calculator
Enter your own assumptions in the automation ROI calculator. Results are available without providing contact details.
